Tucson's crisis response system is gold standard in mental health care

The National Suicide Prevention Lifeline network number has officially changed to 988. When people call, text, or chat 988, their call will be routed to trained, local counselors who are part of the existing network.

In this interview with KVOA’s Shelle Jackson, Connections Health Solutions Chief Clinical Quality Officer, Margie Balfour, M.D., Ph.D., recipient of the 2022 NAMI Sam Cochran Criminal Justice Award and the 2021 Crisis Intervention Team Behavioral Healthcare Practitioner of the Year, and Sergeant Jason Winsky of the Mental Health Investigative Support Team with the Tucson Police Department and 2021 St. Thomas More Award winner, discuss how collaborative approaches to responding to behavioral health emergencies have been effective in Tucson. They also discuss how Tucson has become know as the gold standard in mental health care.