Connections Health Clinical Solutions Chief Clinical Officer, Margie Balfour, M.D, Ph.D, shares a practical guide to understanding the new behavioral health emergency number, 988 in the September issue of the Psychiatric Times™ magazine. This practical guide, known as the Roadmap to the Ideal Crisis System, effectively aligns crisis services toward the common goal of initiating care in the least restrictive and least costly setting. Using the Arizona Model of mental health crisis care as a reference to the roadmap’s success, Dr. Balfour sets the stage for the future of behavioral health crisis care in The United States.