We provide same-day access to psychiatric evaluation, medication management and social work services.
You’ll get treatment immediately regardless of your ability to pay. We accept all patients.
Before discharge, our care team works with patients to arrange follow ups and connect you with resources in the community, including financial eligibility screening and assistance applying for benefits. We’ll help you find a permanent psychiatrist who can help you with a long-term treatment plan. Transitional care is provided during the weeks to months it may take until the first available appointment with a psychiatrist covered by the patient’s health plan.
Psychiatric Assessment and Consultation
Court ordered evaluation and treatment services
Individual, Group and Family Crisis Counseling
Treatment of co-occurring substance abuse disorders
Treatment for select co-occurring medical conditions
Referrals to and coordination with outpatient services
Financial eligibility screening for benefits
Initiation of application for Medicaid, marketplace plans and more
The unit is staffed 24/7, similar to that of an inpatient psychiatric center, but unlike the inpatient center, 60-70% of our patients are discharged to the community the following day. Patients work with an interdisciplinary team, including peers who have lived through the experience to plan for steps to take after discharge. The team also helps patients coordinate with community and family partners.
We have a unique expertise in caring for patients involved in the involuntary commitment process. Connections Crisis facilities serve as the initial point of entry into this process in Maricopa County (greater Phoenix area) and in Pima County (greater Tucson area).
What is Connections Crisis?
An Emergency Psychiatric facility.
Who is it For?
Anyone who needs mental health and/or substance abuse help right away and doesn’t want to wait long hours in the emergency room or can’t get in to see a psychiatrist in a timely fashion. Our Phoenix facility serves adults, while our Tucson facility serves both adults and children.
Do I Need Insurance?
We treat all people regardless of their health insurance status or ability to pay. If you receive a bill, call us and we’ll help you resolve it.
Will I be seen by a doctor?
Anyone who needs psychiatric care will be seen by a Behavioral Health Medical Professional (psychiatrist, psychiatric nurse practitioner, or physician assistant).
What isn’t treated?
We don’t have any exclusionary criteria. We welcome everyone and assess what services are needed on an individual basis.
How long am I going to stay?
It depends on what each person’s individual needs are:
What’s going to happen while I’m there?
Will you help me find a clinic after I leave?
Yes. We will work with you to find a clinic that meets your needs and help make an appointment. We can also help with the paperwork to enroll in Medicaid/AHCCS, marketplace plans, etc. If you can’t get an appointment soon enough, you can always come back and see us until you are established in care in your permanent clinic.
Have a question about our services? Complete the form to talk to one of our intake specialists and get more information.
If this is an emergency, please contact
The Urgent Psychiatric Care Center (UPC)
1201 S 7th Ave; Suite #150
Phoenix, AZ 85007
(Phoenix Memorial Healthcare Plaza – 7th Ave and Buckeye)
The Crisis Response Center (CRC)
2802 E. District Street
Tucson, AZ 85714